Privacy Policy — How 7c777b Protects Your Personal Data
Your privacy matters to us. This policy explains precisely what data 7c777b collects from Bangladesh players, how it is used, who it is shared with, and how you can exercise your rights.
7c777b is an online casino and sports betting platform operated at 7c777b.onl, serving players located in Bangladesh. For all privacy-related enquiries, data access requests, or complaints, please contact our dedicated data support team at the following address:
Email: [email protected] (plain text only — not a clickable link)
Response Time: All data-related requests will be acknowledged within 5 business days and resolved within 30 calendar days of receipt, in line with standard data protection practice.
Support Hours: Bangladesh Standard Time (BST, UTC+6), 24 hours a day, 7 days a week.
7c777b collects personal data in the following circumstances:
2.1 Registration Data: When you create an account on the 7c777b platform, you are required to provide your full legal name, date of birth, residential address in Bangladesh, email address, and mobile phone number. This information is collected to establish your identity, verify your eligibility to use the platform (including the 21+ age requirement), and enable communication regarding your account.
2.2 Identity Verification (KYC) Data: To comply with anti-money-laundering obligations and age verification requirements, 7c777b may request copies of government-issued identification documents (such as a National ID card or passport), proof of address, and proof of payment method ownership. KYC documents are stored securely and used solely for verification purposes.
2.3 Financial Transaction Data: When you deposit or withdraw funds via bKash, Nagad, Rocket, Upay, or participating Bangladeshi bank accounts, 7c777b records the transaction amount, timestamp, payment method reference, and transaction status. Full payment credentials (such as mobile wallet PINs or bank passwords) are never stored by 7c777b; they are processed directly by the third-party payment provider.
2.4 Betting and Gaming Activity: 7c777b maintains records of all bets placed, games played, outcomes, bonus claims, and withdrawal requests associated with your account. This data is used for account management, dispute resolution, responsible gaming monitoring, and fraud prevention.
2.5 Technical and Device Data: When you access the 7c777b platform, our servers automatically collect certain technical information including your IP address, browser type and version, operating system, device identifiers, pages visited, session duration, and referral URLs. This data is used for platform security, fraud detection, and performance analytics.
2.6 Customer Support Records: All communications between you and the 7c777b support team — including live chat transcripts, email correspondence, and support ticket records — are stored for quality assurance and dispute resolution purposes.
7c777b uses the personal data it collects for the following purposes:
- To create and manage your account, verify your identity, and enforce eligibility criteria (including the 21+ age restriction);
- To process deposits and withdrawals in BDT via bKash, Nagad, Rocket, Upay, and participating banks;
- To detect and prevent fraud, money laundering, bonus abuse, and other prohibited activities;
- To administer bonuses and promotional offers, including BPL, IPL, T20 World Cup, Eid, and Pohela Boishakh seasonal promotions;
- To provide customer support and resolve account-related disputes;
- To send you account-relevant communications including deposit confirmations, withdrawal notifications, security alerts, and responsible gaming reminders;
- To monitor and enforce compliance with our Terms & Conditions and Responsible Gaming Policy;
- To analyse platform usage patterns and improve the performance, security, and content of the 7c777b platform;
- To comply with applicable legal obligations including financial record-keeping requirements.
7c777b will not use your personal data for any purpose not listed above without first obtaining your explicit consent, except where required by law or in the legitimate interests of preventing fraud or protecting user safety.
7c777b does not sell, rent, or trade your personal data to third parties for commercial or marketing purposes under any circumstances. Limited sharing of personal data with third parties occurs only in the following strictly defined circumstances:
4.1 Payment Processors: Your transaction data is shared with licensed payment processors (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank) solely to the extent necessary to execute your requested deposit or withdrawal transaction.
4.2 Game Providers: Certain technical identifiers (such as an anonymised session token) may be shared with third-party game studios (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, and Spribe) solely to authenticate your game session and maintain the integrity of game outcomes. Your name, address, or payment details are never shared with game providers.
4.3 Fraud and Security Services: Where 7c777b has a reasonable suspicion of fraud, identity misrepresentation, or money laundering activity, limited account data may be shared with specialised fraud prevention and identity verification service providers to investigate the concern.
4.4 Legal Compliance: 7c777b may disclose personal data to law enforcement agencies, regulators, or courts where required to do so by a valid legal process, court order, or applicable law. In such cases, 7c777b will disclose only the minimum data required and will notify the affected user where legally permissible to do so.
The 7c777b platform uses cookies and similar technologies (including local storage and session tokens) for the following purposes:
- Essential Cookies: These are required for the platform to function. They maintain your login session, preserve your account preferences, and protect against cross-site request forgery (CSRF) attacks. These cookies cannot be disabled without impairing your ability to use the platform.
- Analytics Cookies: 7c777b uses first-party analytics tools to measure page views, session lengths, game engagement, and navigation patterns. This data is used exclusively to improve the platform experience and is not shared with advertising networks.
- Fraud Prevention Cookies: Certain device fingerprinting and session integrity technologies are used to detect and prevent fraudulent account activity, bonus abuse, and unauthorised access attempts.
7c777b does not use third-party advertising cookies, social media tracking pixels, or cross-site behavioural tracking technologies. You may disable non-essential cookies via your browser settings; however, disabling essential cookies may prevent you from logging in or accessing account features.
7c777b retains personal data for no longer than is necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:
- Account Data: Retained for the duration of your account's active status plus a minimum of 5 years following account closure, in accordance with financial record-keeping requirements.
- KYC Documents: Retained for a minimum of 5 years from the date of verification, or longer if required by applicable anti-money-laundering laws.
- Transaction Records: Retained for a minimum of 7 years from the date of each transaction, to comply with financial audit and reporting obligations.
- Customer Support Records: Retained for 3 years from the date of the last interaction unless longer retention is needed for an unresolved dispute.
- Technical Logs: Retained for up to 12 months for security monitoring and fraud prevention purposes, after which they are anonymised or deleted.
Where you request deletion of your personal data and no legal retention obligation applies, 7c777b will action your request within 30 calendar days of receipt.
7c777b employs a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
- 256-bit SSL/TLS encryption for all data transmitted between your device and our servers;
- Encrypted storage of all sensitive personal and financial data at rest;
- Role-based access controls ensuring that only authorised personnel can access personal data, and only to the extent required for their specific function;
- Regular penetration testing and vulnerability assessments conducted by independent security specialists;
- Two-factor authentication (2FA) available on all user accounts and mandatory for all internal staff accounts;
- Real-time fraud monitoring systems that flag anomalous account activity for immediate review;
- Secure data centres with physical access controls and continuous uptime monitoring.
Despite these measures, no online platform can guarantee absolute security. In the event of a data breach that poses a material risk to your rights, 7c777b will notify affected users promptly and take all reasonable steps to mitigate the impact.
The 7c777b platform is strictly intended for individuals aged 21 years and above. We do not knowingly collect personal data from any person under the age of 21. If 7c777b discovers that personal data has been collected from a minor, that data will be permanently deleted and the associated account will be closed immediately.
Parents and guardians who believe that a minor may have registered on the 7c777b platform are strongly encouraged to contact us immediately at [email protected] so that the matter can be addressed without delay.
7c777b reserves the right to update or amend this Privacy Policy at any time. The revised policy will be posted on this page with an updated effective date. Where changes are material — for example, changes to the categories of data we collect or the third parties with whom we share data — registered users will be notified by email or via a platform notification within a reasonable time before the change takes effect.
Your continued use of the 7c777b platform after any amendment to this Privacy Policy constitutes your acceptance of the updated terms. If you do not accept the revised policy, you must cease using the platform and contact us to request account closure.
To exercise any of your data rights described in this policy — including access, rectification, erasure, objection, portability, or restriction — please submit a written request to our support team. Include your registered account username and a clear description of the right you wish to exercise.
Email: [email protected] (plain text only — not a clickable link)
Response Timeline: All valid data rights requests will be processed within 30 calendar days of receipt. Where a request is particularly complex or we have received a high volume of requests, we may extend this period by a further 30 days and will notify you accordingly.
If you believe that 7c777b has handled your personal data unlawfully or has failed to comply with this Privacy Policy, you have the right to file a complaint. We take all privacy complaints seriously and will investigate each one fully. To submit a complaint, please email [email protected] with the subject line "Privacy Complaint" and a detailed description of your concern. We will acknowledge your complaint within 5 business days and provide a substantive response within 30 calendar days.